Warranty Policy
1-Year Limited Warranty on Frame, Motor, and Battery
HiQiS E20 All Terrain Fat Tire Folding Electric Bike
- Motor Power:250W（peak1000W）
- Top Speed:50KM/H
- Battery:48V-15Ah
- Max Range:35-50KM
SIZE
Unfolded
| Rider Height | 170 （cm）-195（cm） |
| Payload Capacity | 150 kg |
| Package Dimensions (L×W×H) |
1000*500*750 MM
|
| A--Handlebar Height | 117cm（46in） |
| B--Total Length | 176cm（70in） |
| C--Min. Seat Height | 88cm（35in） |
| D--Max. Seat Height | 105cm（41in） |
| E--Handlebar Height | 120cm（47in） |
| F--Handlebar Width | 65cm（26in） |
| G--Rear Rack Height | 63cm（25in） |
Please note: There may be a difference of 0~5 cm between measured and actual data.
Folded
| A--Height | 70cm（28in） |
| B--Length | 94cm（37in） |
| C--Width | 34cm（13in） |
Please note: There may be a difference of 0~5 CM between measured and actual data.
What's in the Box?
- E20 E-bike
- Manual
- Assembly Tool kit
- Front fender
- Front Wheel
- Handlebar
- ChargerPedals
- Battery Keys
🚚 Shipping & Delivery
- Local Warehouse Shipping: Orders are shipped from the nearest warehouse based on your delivery address
- Processing Time: 1–2 business days after payment confirmation
- Delivery Time: Delivery to the U.S. typically takes 5–7 business days; delivery to Europe typically takes 3–7 business days, depending on your location
- Order Tracking: Tracking number provided after shipment
- Shipping Protection: If your package is lost or damaged, please contact our support team for assistance
🔄 Returns & Refunds
- Return Period: Returns accepted within 30 days after delivery
- Return Conditions: Items must be unused and in original packaging
- Refund Method: Refunds will be issued to the original payment method within 1–3 business days
- Damaged or Incorrect Items: Full refund or replacement available
Guaranteed Safe Checkout
HiQiS E20 All Terrain Fat Tire Folding Electric Bike
Color: Black
Big on Capability. Easy to Fold.
The HIQIS E20 combines fat-tire stability, dependable electric power, and space-saving convenience for everyday commutes and weekend rides.
Front Suspension Fork
Absorbs bumps and road vibrations for a smoother, more comfortable ride across changing terrain.
Shimano 7-Speed
Shift smoothly through streets, hills, and beyond.
Smart LCD Display
Stay informed at a glance with clear, real-time ride data including speed, battery level, assist mode, and trip distance.
Reliable Disc Brakes
Responsive braking delivers confident stopping power and greater control across everyday riding conditions.
Bright LED Headlight
Lights up the road ahead for better visibility and a safer, more confident ride after dark.
Comfortable Saddle
Ergonomic cushioning provides lasting support and comfort, making longer rides feel easier and more enjoyable.
Sturdy Rear Rack
Built for everyday convenience, the sturdy rear rack makes it easy to carry bags, groceries, and daily essentials.
Product Details
FAQ'S
Does My HiQiS Ebike Come Pre-Assembled?
Your ebike will arrive partially assembled. There are just a few pieces to put into place once you take the bike out of the box.
Do I Need a Special License to Ride an Ebike?
HiQiS e-bikes are designed with applicable riding regulations in mind. In the United States, riders generally do not need a special license to operate a compliant e-bike, though local laws may vary. We recommend riders be at least 16 years old.In Europe, minimum riding age, helmet, registration, and license requirements vary by country and by e-bike classification. Riders should check and follow the local regulations in their country or region before riding on public roads.
Can I Ride HiQiS Ebikes on Rainy Days?
You can ride in light rain and don't have to worry about damage caused by spray from wet roads and raindrops. We don't recommend riding ebikes in heavy rain or overly wet environments. As for the waterproof level, Heybike ebikes meet IPX4 standards; the motor, battery, and display meet IP64 standards.
Can I Ride an Electric Bike if the Battery Runs Out?
If your ebike runs out of battery, you can simply continue riding. The motor on the ebike only assists your pedaling (instead of doing all the work), so you can continue riding as usual without the pedal assist.
How Many Pas Levels Are on My Ebike?
1-5 PAS levels. Each PAS level has a corresponding speed limit.
Are Fat Tire Electric Bikes Good for All-Terrain Riding?
Yes.Fat tire electric bikes are well suited to all-terrain riding because their wider tires provide better traction and stability on loose or uneven surfaces. They can handle a mix of pavement, gravel, dirt and sand, making them a versatile choice when your rides take you beyond smooth roads.
Assembly & Support
Customer Support
Lifetime Technical Support & North America / EU Local Service Center
Assembly Needed
85% Pre-Assembled (Includes Assembly Tool Kit & Easy Video Guide)